ABOUT US
Our Difference and Value
The RTG Difference
RTG Dental Lab is part of a network of dental labs passionate about helping dentists exceed their patients’ expectations. More than ever, dental offices need partners who can help please patients, enhance their workflows, and ensure patient health and safety using FDA-compliant materials. Although renowned for crafting exquisite restorations, what sets RTG apart is our unique commitment to helping dental practices thrive and bring more smiles to their valued communities.
Exceptional Technical Service
RTG’s industry-leading, full-service catalog and timely service give dentists in the Rochester metropolitan area more options for meeting their patients’ diverse needs.
Predictable Quality
RTG’s model for function is a collaborative yet systemized approach, ensuring that restorations seat fast and take up less chair time in your office.
Partnership & Trust
By using FDA-compliant materials, we offer peace of mind to dentists and patients alike. We are proud to have established and enforced a quality system to ensure that the restorations we manufacture exceed our clients' expectations.
Our Values Unite Us
Respect for the Individual
The backbone of our company is treating all people equally with dignity, fairness, courtesy, compassion, and trust. We are dedicated to acknowledging each individual’s value and communicating in an open, honest, and courteous manner.
World-Class Customer Service
We are dedicated to our customers' best interests. We ensure they are our priority by listening to their needs and being knowledgeable and available to advise and serve them. As we move forward, our focus on exemplary service will distinguish us from the competition.
Commitment to Personal Integrity
Loyalty, truthfulness, and ethics direct us to behave in a fair and impartial manner. We aim to embrace, encourage, and strengthen these sound values personally and professionally. We strive to identify the proper action in all situations.
Pursuit of Excellence
We will set the highest standards to achieve exceptional results individually and collectively. We will work as a team with urgency to create and provide superior products and services. Through commitment, personal pride, and embracing the change necessary to sustain growth, we will continually challenge ourselves to expand beyond our boundaries.
Enhancement of Efficiency
We will continuously examine the performance of our systems, procedures, and technology to ensure we maximize productivity and focus on value-added activities. Everyone plays a part in ensuring an efficient use of the time and resources necessary to sustain growth as an organization.